When I bought my Motorola X and designed it through Motorola I went through everything they asked me. But when they asked me what greetings I wanted on my Motorola x I put my name on it.But all a sudden I got a software update for my cellphone and it wiped on my name on the greeting when I power it on.I would like to know how to put my name back on my Motorola x when I turn my phone on?