I have a plan with 5 active lines. One line is due for an upgrade. This also happens to be contract end date. I have another line I need to cancel. My daughter moved and has her own plan now with straight talk. I wanted to use the upgrade from the other line to cancel her line with out having to pay an early cancellation fee. I was told I could not do that. I tried to upgrade the one I needed canceled with the edge and I couldn't do that either because the phone for that line is damaged and I can't send it back. Now I feel like I am stuck paying for something I can not use. The one line that is eligible for and upgrade needs to be upgraded. I was going to upgrade the one instead of cancelling it and then cancel the upgrade due line. No matter what I try I am told I have to pay a fee. It's $199 if I don't return a phone to do edge or $180 to cancel a line early. Bottom line. I need a line canceled and need to change one line to edge without having to pay a fee. Is this asking for too much?
