i have downloaded the app on my ipad but says access is not granted because i didn't give permission for contacts to be backed up..please give permission and then try again..done but still access not granted.. help?
suwanna, Providing you with superior service and excellent customer service is the number one priority here at Verizon Wireless. I am sorry to hear that you having trouble with your device but we will work to get this resolved for you. Which application are you having trouble with? Please share some additional information for assistance.CandiceH_VZWFollow us on Twitter at @VZWSupport
VERIZON CLOUD
Sent from my iPad
suwanna, Awesome thanks for providing the additional information. Where exactly do you get the error message? Do you pay monthly for your iPad on an account or is this something that you have on a Prepay account?RobinD_VZWFollow us on twitter @VZWSupport
It's my understanding that iOS users don't need Verizon Cloud. They have iCloud. I tried the Verizon Cloud app, but it was very confusing. The Verizon tech I spoke with said forget it. Use iCloud. It you use iCloud and Verizon Cloud, you're just duplicating and taking more storage space.
after i sign in i have to add to my account..will it cost extra money?
It keeps telling me that access is not granted because I didn't give permission for my contacts to be backed up
Sent from my Verizon Wireless 4G LTE DROID
suwanna, Thanks for the details. Do you get this error in the application? Are you processing this from your phone or trying to sync from a computer? SandyS_VZWFollow us on Twitter @VZWSupport
In app. N from my ipad
