Child Item

Site Totals

61389 Questions Answered 268 Categories

Backup assistant website locks up

Backup assistant website locks up. I can not do anything with my account. I want to clear the storage and print my contacts. No joy. Internal server fault. Two days of that.

"Mark this discussion as a question-this encourages people to answer for points and helps you track answers." ???

I want an answer from Verizon

Comments

Ann154

This is a peer to peer community forum and not a direct link to Customer Service. However you did manage to mark the post as a question so a VZW rep is likely to respond. When they will, is unknown as it could be days.

Verizon_Support

Booper222,

We're here to assist and provide resolution to your issue. There are no issues being reported with the website at this time. Are you able to try from another browser or computer to access backup assistant? You can also clear the cache and history from your current browser. Please share if this helps.

TrevorC_VZW

Follow us on Twitter @VZWSupport

Child Item