cant send mms with new iphone

fandy___

just got an new iphone 6 and everything is working fine except the message

i can send message to myself through imessage (since the message box is green) indicating that imessage is working

when i tried to send a message to a non-iphone number it said "not delivered", and i cant receive any MMS from other neither.

i tried to send a message from another phone to this iphone it said failed to send too

* i made sure that imessage, SMS and MMS are all turn on

* reset network once, wifi is working, data is working too when i turned wifi off

* no number is blocked

* almost every setting is default since i just got the iphone

* i can make a call perfectly

* and nothing in other posts seem to work for me right now

* oh and everything is definitely up to date

* already tried to turn the device off and on (like three times)

nicholasbranson

Good work on all the steps you took! Pretty thorough, although I am a bit confused at your imessage showing up green, because imessages should show up blue.

Anyway, it sounds like you will need to call up to Tech Support and have them sync your account features. Its a pretty quick call, and seems like the only thing, other than a factory reset, that you haven't already hit.