I recently upgraded two phones on my account. I have a screenshot of the order confirmation, but the receipt in my documents is missing one of the items I ordered. Does this mean I am not going to get that item?
Thank you for reaching out to us regarding your order, Tidbit84. Here to help out with your order! Regarding the items ordered, are you missing one of the phones, or is it an accessory? Was this ordered over the phone, or online, and does it appear in your screenshot? NicandroN_VZW Follow us on twitter @VZWSupport
