Why can't I receive group texts?

I am having a difficulty receiving text messages when I send a message to a group. If I send out a group text and people respond , the message comes to me and displays as " no content" and shows a box with the word download in it. I try to download and it does nothing. If the same person responds to my group message by starting a new text, it comes through fine

Group messaging is one of the primary modes for sending out information, so I need this to work.

Help is appreciated

Accepted answers

Verizon_Support

Thanks for the information djsly! You have the latest software version available. Please install Verizon Messages Application http://bit.ly/13rcZfv and test.

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

All comments

Verizon_Support

Help is here djsly! Let's get to that group messaging working for you! What is your phone's software version? What messaging application do you use?

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

djsly

II amusing the standard messaging which came on the phone

software version. Vs98026a

Verizon_Support

Sajor

djsly - did this fix work for you? I have been having similar issues since October

Snn5

26A seems to be the last update, from Sept 2014. Problem is is that Kenneth Maurice at VZW stated that there would be an update on Dec 20 this year, as in 3 days ago. That update never came.

djsly

people sending me attachments or responding to a group message still wont come through. The same download message is received by me