Hi, I'm Verizon, I am here to tell you loyal Verizon customers with Window Phones expecting Lumia Cyan update - Forget about it. It's not gone to happen. I know it brings new and improve functionality to your phones with and OS updates. I know it improves the quality of your hardware with a firmware update. And, I know other providers have already upgraded there Window Phones with no problems. Also, there are current Verizon phone users, who have updated the OS with developer preview and had no problems with the functionality of the OS on this Verizon network. Shame on you. And, now you hear about Denim Update coming that would improve your phone even more. Well, as my name is Verizon, keep dreaming. Look at all the other Window Phones users, on competitor's networks, enjoying their new experiences with new OS features and an updated firmware. Look how happy they are. Look at all the Wow reviews being reported on how wonderful this new upgrade is. That's right, just keep reading, that's about as close you will be to getting it.
Thanks again for being a loyal customer and giving us your money,
Verizon