I've been a Verizon customer for at least a few years now and due to service issues within this past year, I've considered switching services when my contract expires to search for something more reliable. Giving Verizon the benefit of the doubt, I've decided to post to the community to see if there is a solution I just haven't found yet because I would like to remain a Verizon customer, however, not if this will be a persistent issue with this phone and future phones.
Every so often (I'd say once or twice a month) my iPhone will randomly say 'no service' (even while I'm in a high reception area) and is essentially a paper weight. After researching, I was told to reset my network settings (this usually works and when the phone is restarted, the service is back). However, this time, my phone read 'no service' for over an hour and nothing I did would fix the problem (1. Reset Network Settings; 2. Changed my spatial location *It's not an issue of being in a "bad reception area" - it happens just about anywhere* ; 3. Restarted my iPhone without resetting anything, etc.). At this point, I am pretty frustrated and although I finally have my service back, I'd like to know why this keeps happening! I pay a lot for Verizon because its typically reliable and has a reputation of GOOD SERVICE so why all of a sudden is this becoming a bigger issue? I've posted to Apple communities about the issue and read what others with similar problems have said and most come to the conclusion that it is the service provider and not an issue with Apple.
Please Help!
