I have been a Long standing Paying customer with Verizon. I have been being sent Junk Motorola RAZR type replacements for a Long time. I started with Brand NEW Samsung almost 3 years ago. That was taken from me and Verizon has sent me Razrs, RAZR Hds , RAZR HD Maxx and now the 16 GB Motorola Maxx. I have not have a functioning phone for more than a couplecmonths at a time. I have disabilities and NEED my SD card slot to record medical appointments. I am also living in domestic abuse and have to record for my safety! Verizon has seen fit to STEAL not only Hundreds of hours of my life, over the years, but now Verizon thinks its okay to take my Much Needed Storage and replace it with this garbage; thus putting me in jeopardy. I am tired of all the lies, all the inability to have a product that works, being bounced around, hung up on, sent to stores.... I NEED a contact that can Help me Please!! This has been at least 20+ phones and I have been very patient thus far. Please Please, for my health and Safety, give me a Phone Number to reach other than CS or low level tier. I NEED my Phone & My 32 GB internal storage & my 32+ GB SD card slot. HELP ME PLEASE!
