why can't I send a picture message to an email on a computer?

Nate0421

Ever since the update, I can't send picture messages from my phone to my computer, but I can send them from the computer to the phone with no problem. what is the problem?

Verizon_Support

Nate0421, Let's make sure we get your picture messages working! What happens when you try to send a picture message from your phone to your computer? Do you receive any error messages? Are you trying to send the messages using the messaging application or via email? Please share details so we can help.
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