I have an iPhone 5c, with iOS 8.1.2. I purchsed this phone in November of 2013. I've had absolutely no problems with the phone until just before Christmas of 2014, at which time I began to notice that my phone was consistently losing time. Initially, this was only happening when on LTE or 3G, but now it is also happening when I'm on my WiFi network at home.
I have tried everything that I could think of, tried many steps suggested by your personnel, as well as suggestions from internet forums, all to no avail. The clock on my phone loses anywhere from 10 to 30 minutes per hour, depending on where I am at the time. Let me give you run down of troubleshooting steps taken:
Date & Time settings are on 24 hour time, Set Automatically. I have tried running with set automatically both off and on--several times--and the clock still loses time. I have tried it set at 12 hour time and 24 hour time, but it loses time either way.
I have done a "restore" from my iTunes twice. No help.
I have reset the phone to factory settings twice with no help. The first time I tried resetting to factory settings, I did not activate or use any of the pre-installed apps, nor did I install any of the apps from my iTunes. I left the phone in a very basic state of operation but it still lost time.
I have repeatedly tried resetting the network settings. This restores the phone to the current time, but eventually the clock starts losing time again.
The phone has never been dropped or physically mishandled in any way. I can think of nothing else to try. I'm very frustrated and can no longer rely on my phone for current time/schedule keeping. When a person shells out the kind of money required to have a tool like the iPhone, you expect it to work. I'm at a point now where I'm going to have to live with it, or spend allot of money to buy out of my contract and get a new phone.
