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Iphone 6+ stuck with white screen

Since today morning my iphone 6+ got stuck in white screen, purchased two months back and it is working normal till last night.

Not sure what went wrong, is it background IOS 8.2 update started? and failed in middle causing this issue?

Does any one see this issue? Any suggestions on how to recover from this state?

Comments

Verizon_Support

ThunderBanana,

Oh goodness, that does not sound like a normal characteristic for that device. Im so sorry to learn that this has happened. Do you have iTunes installed on your computer? You may want to put the phone into recovery mode: http://apple.co/1E9kKJ2.

ErinW_VZW

Follow us on Twitter @VZWSupport

ThunderBanana

Thanks for advice, any idea what went wrong? Did anyone reported such issue?

Unfortunately i am out of station to do this, can i get support from Apple

store or Verizon store to recover device?

If so, i will ask my wife or friend to stop by store.

Thanks

Ramji

On Tue, Mar 10, 2015 at 10:53 AM, Verizon Wireless Customer Support <

Verizon_Support

ThunderBanana,

I'm happy to help! This is not something that our stores would be able to do. The Apple store may be able to, but I am not sure on that. I would recommend reaching out to them regarding this.

ErinW_VZW

Follow us on Twitter @VZWSupport

ThunderBanana

Surprisingly iphone 6+ recovered after charging for some time, looks like

8.2 update during night drained battery made UI stuck with white screen.

Thank god it recovered to working state now.

Thanks,

Ramji

On Tue, Mar 10, 2015 at 5:27 PM, Verizon Wireless Customer Support <

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