My HCT One M8 won't send MMS

dchmello

I tried Hangouts instead of the default Messages app for a while and didn't like it. Since reselecting Messages as the SMS App, I can send SMS but not MMS (photos or group texts). I CAN receive MMS.

I'm running Android 4.4.4 and HTC Sense version 6.0

Help!

Verizon_Support

Hello dchmello!  My apologies for the trouble you're having with your MMS messages not being able to send.  Just to confirm, are you connected to Wi-Fi or 4G mobile data?  Please turn off Wi-Fi, ensure mobile data is enabled and test again.



Please click here for troubleshooting steps: http://vz.to/1xJgTw3.  If you need anything further, don't hesitate to let us know.  Thanks for being a valued Verizon Wireless customer!  Have a great night!



-KristieQ_VZW



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