how to set custome ringtones

Erin92486

I have a new I-phone6 plus and I setup ringtones and txttones with ringtones i downloaded from Itunes but it doesnt play them. I have set them up multiple times but they dont work..I have done this on several contacts and its the same results.

any ideas or thoughts would be appreciated.

thanks

bd94s10

Strange. I'm assuming the device is not on mute and the volume is turned up correct? Maybe try to re-sync them via iTunes. I have several on my iPhone 6 that I created with Garage Band (on my Mac) years ago and they play fine. Maybe when they sync'd from iTunes they didn't come over correctly. Do they play fine if you click on them in iTunes? Good luck!