Droid Trubo overheats and doesn't turbo charge in 15mins

Mac2000

I have had my droid turbo for 1 week now. I've notice that it doesn't charge from 15% battery to 100% in the 15mins as stated with with turbo charger. Also it gets very overheated. Even on 5mins phone calls the phone is very hot. Has anyone else experience this problem?

Accepted answers

ynggrsshppr91

They never said it would charge 100% in 15 min to start with. And make sure you are closing out all the apps when not using them

All comments

ynggrsshppr91

They never said it would charge 100% in 15 min to start with. And make sure you are closing out all the apps when not using them

KellyArens

15 minutes gets you an 8 hour charge.

Mac2000

No it didn't state 15mins in the manual but it did say lighting fast. The salesman stated 15mins it's takes the same amount of time to charge the battery to 100% as my old LG 4. I will be back in my local verizon tomorrow. I will be taking this one back. I have never had a phone to heat up on face when I'm talking on it even for hours. Thanks for your response.

Mac2000

@KellyArens thanks for the response but I dont even get 8 hours in 15mins it's as slow as my old LG 4.

Thanks

ynggrsshppr91

if you don;t want a phone that gets hot then you need a flip phone.

Mac2000

@ynggrsshppr91 great suggestion. I just may consider that.

Snn5

What was an LG 4?

DroidudeAZ

If it were me, I would try a Factory Data Reset which may solve the problem. If they didn't help I would get it exchanged.