My iPhone 5s is water damaged and it will not power on. I have insurance on it so can I get the same phone for no extra charge?
BenH17, let's file a claim to get a replacement device as soon as possible for you. I apologize. You will be unable to retrieve an insurance replacement phone at a local store. However, for your convenience, you can call Asurion, the insurance company 888-881-2622 or file your claim online at the link provided below:
http://phoneclaim.com/verizon/?pod=protection&icid=in-vzwprotection&mboxSession=1435428847646-495910&s_tnt=80848:13:0
LasinaH_VZW
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You will have to pay your deductible which will be anywhere from $99 up.
You can file a claim here:
Cell Phone File Insurance Claim Total Mobile Protection | Verizon Wireless
Ive had my phone since April the 26 of last year and I pay so much a month for insurance.
You still have a deductible. It's like car insurance and health insurance, always a deductible. I personally don't ever buy insurance, but that's because I've also only ever needed it once. I'd rather buy a used phone for $200 than spend $264 a year on the possibility that i might need a refurbished phone AND to pay an additional $100+ I can get a used phone for less than all that added up.
Yeah I get what youre saying, thank you!
BenH17, we want you to be fully covered should something happen to your device. This feature will cover it if it is lost, stolen, or damaged. For more information regarding the benefits of having insurance on your device, click the link below:
http://www.verizonwireless.com/support/equipment-protection-overview/?intcmp=SearchBanner:insurance:Top#tmp
