I have gotten 2 Red Droid Turbo's and the 1x bDm signal strength never changes from -120. What this means is that when I lose 4G Verizon network, it goes to unknown network and will not pick a Verizon network back up until the phone is restarted. You can not receive any calls during this time. You can make calls, get text and use data but not receive calls. I've tried to explain this to the genius at the Verizon store who will not give me a new phone. I think there must have been a bad hardware batch as this is the second one I've gotten and the 3rd sim card. Does this sound like a possibility? I've spent 2 hours with Verizon tech and they thought some but my local store laughs and says there is nothing wrong with the phone and I'll have to pay to get something different. I bought one black and one red less than a month ago and they now refuse to help me. Any suggestions? Motorola says wipe the phone and reinstall software. I find this hard to believe because its the second phone with the same problem. I've got a week long trip leaving Sat and restarting my phone every 15mins just isn't going to work.