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can I get a tech to my house to check signal? It's pretty bad, may need a femto cell

Talex101

how do I get a tech to come check the signal at my location?

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Verizon_Support

Hi Talex101,

Lets locate your missing signal! How many bars of signal do you receive in your home? When did the issue start? How far do you have to travel from your home to improve the signal?

Thanks,
PamelaF_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Talex101

Thanks. I get 2 bars (or dots) on my iPhone at my home. Typically need to drive a block or two until it improves. Someone told me our proximity to a school equates to less towers in our neighborhood but who knows. It’s always been bad here, since we moved here in August 2012.

Verizon_Support

Talex101,

My goal is to get you back to receiving the service you have been use to. I want to take a good look at your coverage area. Please provide your zip code check coverage. Does anyone at home with VZW have issues with their signal strength?

YareliM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Talex101

80126

No one gets good service at our home

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