My problem started happening with the 4s, after going to verizon to have the resolve the issue they upgraded me to the 6 and that has not stopped the recurring problem. I cannot receive calls or texts, my phone service "drops" and then after I either reset my network or reboot the phone they messages will come in all at once. This happens 3-4 times per day. I cannot receive any phone calls and can't make calls when this happens either. I've been thru 4 technicians at the verizon local store including the store general manager and nobody has been able to fix the issue yet. I can use my phone for all other apps such as facebook and instagram but all calls and texts are not coming thru.
I was upgraded 35 days ago, I have made 6 trips to the store for help with no resolve and thursday I was told they would order me another new phone which i received and have changed over to only to have to make another trip to the store today because the 2nd new phone still did not resolve the problem.
