Why am I receiving 2 iMessages (email and iPhone) from the same contact using one device?
mary_gv83, that's a great question. The sender of that message has enabled the e-mail and mobile number in the message option on their device. LasinaH_VZWFollow us on Twitter @VZWSupport
Lasina,
We disabled the email & only checked the mobile number, and text/iMessage cannot be sent or received so he had to recheck the email. He resorted to in checking the iMessage option so his texts are not iMessages anymore. Please help!
Warmest regards,
Mary Saephan
Sent from my iPhone
Oops, I meant he resorted to unchecking the iMessage so his texts are SMS.
I appreciate the information. How long has this been occurring? Have you deleted previous threads that were sent? Did either of you recently get new iPhone's? YosefT_VZWFollow us on Twitter @VZWSupport
It's only been about 3 weeks since first occurrence. No, we don't have new iPhones - 4s and 5c
