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Whenever I receive a MMS my Samsung S4 lags a lot! Help!

It will take at least 5 minutes to download the MMS and then I cannot respond to anyone, even with a regular SMS, for 5-10 minutes. This is incredible frustrating and I was wondering if anyone had any solutions. I tried clearing the cache, and I tried resetting my phone completely and nothing has worked. I hope someone can help.

Comments

GalaxyClass

Shut down and clear both cache and data from the app your now using and then do a normal restart of phone. Now go back and restart your old app and check all your settings, and give it a try. If this still is slow I would try another message app such as the phone's stock app or one from the Play Store. In both cases have your mobile data on before using your message app.

Ineiman

Sadly this did not work. The picture I had my friend send took 7 minutes to download. I tried on both the stock messaging app as well as Google's Messenger app. The problem with lag still persists.

Verizon_Support

Ineiman,

Let's get your MMS messages back in business and add some speed to your service. What's your zip code? Does this happen with all contacts or just some? When did this start? Please share additional details.

KarenC_VZW

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Ineiman

My zip is 68178 and it happens whenever I get a MMS from anyone from any

device. This seems to have started soon after the most recent update. It

used to just happen occasionally, but now it occurs every time and it's

very frustrating.

On Wed Feb 11 2015 at 1:20:15 PM Verizon Wireless Customer Support <

REBJ5883

I had a similar problem. I'm not sure if this is applicable for you, but I found that it was related to the phone anti-virus app I have. I would find that I would get delayed in both sending and receiving by up to an hour or so if messages were going back very quickly on MMS. I de-activated the SMS/Text scanning option on my app (Avast), and it cleared up instantly. Reliable signal will still make a difference obviously, but I'm back to where I believe I should be at this point.

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