Since Lollipop update, email doesn't notify (with blue light) nor priority setting work. Samsung Galaxy S4.

Received the Lollipop update a couple of days ago. Samsung Galaxy S4. E-mail is now buggy. I don't (usually) get the blue light notifying me of received mail. Every now and then it DOES blink. My priority sender list also doesn't notify and doesn't play the specially selected tune to let me know of the high priority mail. The only way I know if I have mail is to access the home screen. Also, the "Inbox" still shows "1" message when the folder has been completely read and cleared.

Accepted answers

Pinehaven

Just wipe email clean and start anew. You'll have to enter your email address and password, etc. just like you did when the phone was new. Here's how to do that:

Settings/More/Application manager

Slide top tabs to the far right and select "All"

Scroll down to Email

Click "Clear Cache" at bottom

That will wipe the program clean and allow you to restart it.

Go back to the normal phone screen and select Email and setup your account/s again.

After I did that, everything started working fine again.

All comments

Verizon_Support

Pinehaven lets get that email working for you! Are you using the default email app that came on the phone or one you downloaded from the play store? What email client are you using? Have you tried to delete and re-add the email account on your phone? http://spr.ly/65827VPQ
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Pinehaven

I reloaded the email program that came with the phone, re-entered my account information, and that solved the problem.

bagogirl

What do you mean by reloaded the email program? I am having the same trouble.

Thanks

Pinehaven

Just wipe email clean and start anew. You'll have to enter your email address and password, etc. just like you did when the phone was new. Here's how to do that:

Settings/More/Application manager

Slide top tabs to the far right and select "All"

Scroll down to Email

Click "Clear Cache" at bottom

That will wipe the program clean and allow you to restart it.

Go back to the normal phone screen and select Email and setup your account/s again.

After I did that, everything started working fine again.