The Verizon store synced my contacts when I moved from my dumbphone to an iPhone but they came over into the wrong fields. For example, all of the first names are in the Last Name fields. I can see that the data is correct in the cloud and I want to copy those contacts over to my phone. I have downloaded the Cloud app and I have tried to sync from the Cloud webpage (cloud contacts are correct - NOT the phone contacts) Nothing appears to happen. How is this supposed to work?