Question. Callers to my phone hear multiple rings before my phone actually rings I have checked it multiple times from multiple phones and hear anywhere from 3to 6 rings before the phone actually rings.

DanC2558

Question. Callers to my phone hear multiple rings before my phone actually rings I have checked it multiple times by calling it from multiple phones and hear anywhere from 3 to 6 rings before the phone actually rings. This explains the many 1 ring calls I get. The person thinks I'm not there. Sometimes these 1 ring calls go to voicemail.

Both phones in the house exhibit the same problem. One is an iPhone 5S the other an Apple 6X

Verizon_Support

DanC2558,

We don't want you to miss a single call, it's truly important to receive all of them. I apologize for the issues you're having so far. The default ring time is 30 seconds and cannot be adjusted. However, if this is happening, it may indicate service interference in your home. Does this only happen when you're at home? Does your wife have the same problem? Does this happen when you're in a different location?

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