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My Moto X won't connect to wifi

All of a sudden my 1st Gen Moto X won't connect to wifi. I've googled and spent a considerable amount of time with Motorola tech support. Is anyone else having a problem with this? I didn't notice and it's been eating my data. Anyway to fix this without doing a hard reset?

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Verizon_Support

trose26,

Oh no, let's get your wifi connection back in business! Do you experience issues connecting to all wifi connections? Do you get any error messages? Please share details so we can further assist you.

KarenC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

trose26

I don't have any error messages. I've only tried to connect to wifi at home since this issue began. My laptop and my husband's 2nd Gen Moto X are connected without a problem.

Verizon_Support

trose26,

I appreciate the additional details. To ensure we can troubleshoot the right issue, please attempt to connect to other wifi connections. Please keep us posted if you have the same issue.

KarenC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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