verizon cloud won't sync my pictures or videos and I have already activated my new phone???
You mean you are having trouble importing your stuff onto your new phone?
Log into your Verizon account and go to:
My Verizon>My Device>Back up my contacts (this will take you to the cloud)
From there you can make sure everything was backed up properly.
why is it taking a long time to load on clould from the verizon website???
I'm not sure, try refreshing the page. It usually only takes about 5 to 10 seconds.
Tweetyyolie,
I would first like to say congrats on the new phone. I am sorry to hear you are having issues with the VZW Cloud though. What exactly happens when you try to sync your information? Were you able to view your Cloud content by logging in on your PC? Do you have other information that is stored in the Cloud that has successfully synced? What make/model device do you have?
LindseyT_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
yes, I was able to sync my contacts only not my pictures??
I greatly appreciate the information. Were pictures checked as an available option to sync with your device?YosefT_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
