Backdating?

tercanb

I signed up for Verizon Wireless at an independent store on 7/27/09.  I gave the salesperson my work id so that I could get my company discount (22%).   When my first bill came on 8/6/09 (billing cycle ended on 8/3/09 - 7 days after I got service), my discount was not applied.  I went back and the paperwork was resubmitted.  This time I watch him do it and he gave me a copy of what was sent.  Now it shows that I have  22% discount, however my bill was never adjusted.   So they should credit me for the first week 7-27 to 8-3 as well as for the next month 8-4 to 9-3, correct?

nmchileman

They should do it, but they won't automatically. So you'll need to call and request a manual credit for that first bill that was missed.