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ASURION

TO ALL NEW CUSTOMERS, WHEN YOU PURCHASE A NEW I-PHONE DEVICE, BE WARNED NOT TO GET ASURION INSURANCE, THERE DEDUCTIBLE IS $200.00 FOR A REFURBISHED PHONE. GO STRAIGHT TO A APPLE STORE AND PURCHASE A "APPLE CARE PLUS INSURANCE" A LOT CHEAPER AND WITH ABSOLUTELY NO HASSLES.

Comments

Loquat

Just an FYI...there is still a deductible with AppleCare and AppleCare doesn't cover loss or theft...

winterbaby18

Actually Asurion is not a bad deal at all. When I lost my iPhone 4S last year I filed a claim and the next day I had a replacement iPhone after paying the deductible. If you bought AppleCare+ for iPhone you paid $99 plus tax for the plan. AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians. Service coverage includes the following: Your iPhone, Battery (1), included earphones and accessories, coverage for up to two incidents of accidental damage each subject to a $79 service fee plus applicable tax.

anastasiatumasova

AppleCare+ is available with the purchase of your new iPhone or iPad on .COM under the 'Add Features and Accessoties' tab.

adean11

Applecare is a scam. You pay $99 up front and then each service call is $79 and you may only have 2 incidents, where if you have verizon insurance, you can technically have as many as you want and it's cheaper. It doesn't even cover if the device has liquid damage, is lost or stolen or if you damage the phone yourself. It only covers out of warranty malfunction. That's what they told me. NEVER BUY APPLECARE

Tidbits

Actually you should read the assurion paperwork. It's twice on its own right. Also if they don't have returns in stock they stick it to you with alternative devices often most likely will not be similarly to your tastes so you could be waiting for weeks.

Just a little math. Say you had to do 2 replacements over 2 years. Rounded up for simple math. Starting with the 2 year cost and then deductibles for an iPhone 6 for example.

Applecare

$100+80+80 =$260

Assurion

$185+$175+175=$535

The only thing assurion has for it is it covers lost or stolen.

There are other cheaper alternatives like those who own a home there's a rider for homeowners insurance, there's Square, and a whole bunch of others.

adean11

Well, if you actually read the fine print with applecare, you'd realize they don't replace your device. They just fix it. I guess you're out of luck if you lose your phone or it gets stolen. Have fun on paying for another one when your iPhone gets stolen or has liquid damage. I'll be fine paying my monthly insurance and know I'm covered and you will get a new device as long as they are in stock, not necessarially a refurbished phone. Maybe read the documentation better?

Tidbits

Also to say AppleCare+ doesn't protect against damage or water damage their own documents say they do.

Just like assurion there's a disclaimer against intentionally breaking your devices for claims. Cut and dry if they catch you you are not covered either way.

The question becomes... Is the lost and stolen portion worth all that money?

winterbaby18

Honestly if you don't want phone insurance whether Asurion or AppleCare+ then you can utilize http://www.swappa.com and buy one that fits your price range. Yes they are used but all devices on warranty are refurnished. Plus all phones listed on that site are verified before they are accessible to the public to buy. The reason I trust that site is for the fact they check the device identification to make sure its not lost, stolen, etc.

jekeohane

I agree completely!!!. Asurion will send you a reconditioned iphone NOT a new phone. In my case it took two tries to get me a refurbished phone that would work. The first phone sent would not even turn on!! Does this give you an idea of what kind of company you are dealing with?? Oh there are fast at getting a phone to you overnight. What good is fast when replacement phone does not function?

The second phone has a very weak or damaged antenna. The wifi reception is so bad I have to be in the same room with my router with this replacement piece of crap phone. Previously, I had wifi reception though out my house. Router hasn't changed but now I have an under performing phone. According to Verizon customer service rep there is no way to test this so I guess they expect me to just lay back an take it. Very frustrating. Not certain what I should do with this sub standard unacceptable phone.

Verizon people at local store were cordial but of no real support nor assistance. I made multiple attempts to let Verizon resolve this to my satisfaction. I guess it is karma for damaging my phone to start this crazy train rolling!!

My action: I will be changing cell phone providers going forward. So Verizon listen up.....you are loosing a 10 year plus customer who spends $200 a month on cell service for multiple devices and you have created a negative advertiser due to the unacceptable performance of your selected insurance vendor.

Tidbits

Good luck. Don't get insurance with the other providers as well when you switch. The underwriter makes the policy and choices. They all use Assurion and Assurant which have the same policies.

Boxer555

No buy a phone on lin.

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