Since the latest update was completed on my Note 3, it will repeatedly connect and disconnect to wifi and will not stop doing so. Any suggestions or available fixes?
RTD25A wifi connection is very important in managing your data consumption. Did this start right after the update? Does it happen on any other wifi connections? Have you tried to “forget” the connection on the phone and add it in new?ChristopherM_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
This issue did begin occurrence immediately after the latest update, along
with a massive drop in battery life. I have attempted to "forget" the
connections and reconnect with no change. This happens with every wifi
signal I connect to, old and new. This is very frustrating. Thank you for
your assistance.
On Aug 29, 2015 5:40 PM, "Verizon Wireless Customer Support" <
Thanks for trying that out. Since this started with the update, the phone can be fixed with a factory reset. This will allow the update to be installed without any errors. I would recommend backing up any important information prior to the reset.
http://www.verizonwireless.com/support/knowledge-base-88642/
ChristopherM_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Yea the factory reset doesn't fix this issue. I've had the same problem. Your updates have pretty much killed my WiFi access.
