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Sudden Loss of Signal in my home..

I have had my LG G3 now for a while, I love the phone, well for the most part. Anyways, Today i was trying to call my mother in law, i was in my bedroom, (which i have done tons of times before with NO issues) well today I could not talk to her, my phone kept dropping the call, and now when i look at it i have one bar and 1X and that is it. This just started to happen today! i have been at this address now for six months or more.. why is this doing this? and how can we fix it? this is my life line, i do not have a house phone, so my daughters school, work, and everyone and everything else goes threw this phone! I need it fixed asap

Comments

Verizon_Support

We'd love to help restore that life line back to normal again, suneshine1122 . What zip code are you in where this is happening? Do you only get this low signal in the bedroom, or other places in the house? Give this special restart a try and let us know if there's a change: http://vz.to/111u3eZ (just restart the phone again to leave Safe Mode).

RussellM_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

suneshine1122

I am restarting in safe mood now, but my zip code is 31061. and it is happening every were inside the house ., if i go out side to my pourch im fine......

Verizon_Support

suneshine1122,

This is not the experience that we want anyone to have & can definitely understand that this is your lifeline to the world. Let's make sure we get this resolved. Thank you for trying Safe Mode & providing your Zip Code. I've checked your area & there aren't any troubles. It shows the coverage to be pretty good. Let's remove the SIM card for about 30 seconds & then put it back in. (Please make sure tha the phone is completely off before doing this.) Please see steps for removing the SIM card http://vz.to/1in5Rg2. Please keep us posted on the progress.

AliciaS_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

MelShaw

I am having this same problem. We have always had great signal in our house until about 2 months ago. All of the sudden, no signal inside the house. I have only 1 dot on my iPhone 5 when I am inside, but as soon as I go outside & off the porch I have 4/5 dots. If you try to answer a call, it drops. If you try to make a call the other person can't hear anything or just crackly broken conversation.

We have not changed anything to or inside the house. Anyone who comes to visit with Verizon phones can't get a signal, but I have a friend with sprint & she has a good signal while inside.

I am frustrated. What could cause this and what can Verizon do to fix this for me? I live in zip code 28394.

ULTRAmachine

same here.

MICSIZ60

I'very tried multiple phones to see if one is better than the other and seem to come up with the same issue. I am getting worse coverage for more money. I currently have an S7 and still drop calls regularly. I travel, so expect some issues in rural areas but in a large city like Monroe, LA 71203, this is not an excuse. At my home in 75551, I had great service with Altel before Verizon purchased them. Now I'm lucky to make a call, much less use as a reliable data source. After 11 years with Verizon, I'd expect things to get better. They seem to continue to get worse and the bill keeps getting higher. Maybe it's time for a change.

Verizon_Support

MICSIZ60,

We always want you to have the service you need where you need it. Currently we're not showing any reported alerts or other reports at this time. How long have you been having issues with dropped calls? Do they happen in specific locations within these areas? Trouble both indoors and out?

AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

DMAMA_OF4

I'm having the same issue here. It started within the last month. Calls dropping, text taking hours to send or receive, internet not connecting or freezing after a minute. It took 3 tries to just pay my bill. I can understand if you're out in the boondocks but I live in Las Vegas there's no excuse for this.

Verizon_Support

DMAMA_OF4, I know the importance of having a working phone. I use my phone for quite a bit as well. Let’s make certain that your service is working as it should be. When did you start to experience problems? Is this just in one area? Indoors or outdoors?

MarkP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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