Just purchased the 5s activated over the phone with a tech. Next day hardly any service. Like 2 bars. When talking the other person is breaking up and then dropped calls.
Dropped calls is not the experience we want you to have, Ljarmac. I want to make sure that we do everything we can to turn things around. What zip code are you currently in? Have you ever had these kind of issues in this area before? Please keep us posted.
KevinR_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
This phone is new. But this isn't a new account. No this hadn't happened xip code is 97420
Sent from my Verizon Wireless 4G LTE smartphone
