For some reason my phone isn't sending picture or video messages, can anyone help me figure out why?
BliNk_HaZe
You have our attention now. I am constantly sending photos to my friends and I understand how urgent this matter is for you. When did you start having this issue? Are you getting any error messages when this occurs? Which iPhone model do you have? Please provide these additional details to better assist you.
YareliM_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Hi, I am also having this problem. I have an iPhone 6. With wifi connected I still sometimes can't send pictures. It does not seem to make a difference what carrier or phone type the receiving phone has because sometimes I can't even send photos to another Verizon phone as well as other iPhones. Do I need data on for this? Even with data on it doesn't always work though... When I try to send a photo it comes up with the error message "not delivered". Please let me know if you can help. This has been this way on and off since I got this phone in June.
Is cellular data turned on? These cant be sent over wifi unless both phones have iMessages active.
Even with data on it doesn't always work.
