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Verizon confirm z5 premium or cancel my service.

I'm tired of the [removal required by the Verizon Wireless Terms of Service] and the guessing games. I'm not asking for a release date but I want an official word that you will be carrying a z5 premium in the future or I will cancel my service. These phones work on other carriers in the US, AT&T, t-mobile, [removed] even cricket, but the mighty conglomerate Verizon won't even announce plans to have it in the future.

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Verizon_Support

Boettius,

We know this phone is important for you to have and we want you to have it. I know when my mind is set on something I need to have it. However, we do not have any information on if we are to carry that phone model. As the leading service provider I am sure we will have more information regarding our newer phones in the upcoming months. Our website will provide you with the most upto date information and release dates of our new devices. If you have any addtional concerns feel free to message us we are here to help.
JasperMM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Boettius

OK, then cancel my service. Having the best coverage is meaningless if it's on garbage devices. I have a galaxy note edge and it's been replaced 7 times due to hardware issues. I would exchange it straight up for any phoneeven the z3v even though Verizon ruined that with the poor programming they do on every phone.

Verizon_Support

We don;'t want to lose you as a valued customer, Boettius. I know you want that phone and it is essential to your commitment to us. Due to certain restrictions and legal obligations we are unable to provide information regarding the release of any product from a manufacturer on our network. We regret that you have made the choice to leave due to this obligation that we have with sony, but if you are wanting to discontinue service please contact our customer service department at (800)922-0204. Please let us know if we can be of any addtional assistance we are here to help.
JasperMM_VZW
VZWllow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Ann154

How do you know Sony wasn't the people who decided not to make a compatible with the Verizon Wireless network? The carriers you listed are GSM networks and are not the same kind of network that Verizon Wireless operates.

You can't cancel your account online. You have to call customer service at 1-800-922-0204 from a landline or *611 from your phone and cancel that way. Tell other option is to visit a store and cancel in person.

Boettius

I understand that they are GSM networks and not CDMA, this isn't my first cell phone, I asked for confirmation from Verizon that they will have it or I'll go elsewhere because I can buy a model to work on those networks. What was the point of your post to reiterate what Verizon already told me? If you have nothing useful to contribute go troll somebody else's posts.

Ann154

Verizon Wireless or any other carrier is never going to confirm that a device is coming to their network until they are about to start selling it. They announce it in a press release usually a day or two before customers can purchase it. The only time they announce sooner is for major launches like the iPhone. A Sony device isn't a major phone until Sony makes it into one. So you can stop holding your breath and speak with by taking your money elsewhere or you stay and continue to hope. Either way it is your choice.

Boettius

Well that's clearly not true. Verizon confirmed the z4 and never even sold

it. Clearly your just an ignorant apple fanboy which confirms nothing you

say is relevant. I'll be sure when I cancel tomorrow I'll include that you

helped push to make my decision :smileyhappy: happy trolling.

ACSilvwr

There are currently a bunch of Sony reps out and about with Z5v phones "in testing". The phones are the unsold Z4v that was cancelled back in Oct. and have had their case retrofitted to support the fingerprint sensors of the Z5. You won't be seeing the premium but a model in between the regular Z5 and the Z5 premium. Looks to be released in the 1st qrtr most likely. Source: Total Tech (the youtuber guy who had the Z4v before but had to pull his review video down due to legal restrictions).

If thrust comment here's pulled down you'll have your confirmation it's coming...if not then just wait a bit longer!

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