iphone 5s muting during calls/dialing numbers/dropping/will not connect to 4G / LTE. I also cannot manually set the APN settings and from what I have read, with Verizon I should be able to do so.....I have downloaded a data tracking app (DataWiz) and there are locations across the city I live in (Phoenix, AZ) that are taking several (sometimes hundreds) of MB or data both on my mobile network and via my home wifi. This also shows on Google Location History. Also my location seems to be off even when at home (usually either exactly where i am, or in a building across from me, or in the apartment next to mine, or in the parking lot....but always in those same spots) there are also houses in my neighborhood (nearly 1/2 mile away) that my account regularly connects at. There is no cellphone tower or anything at these places they are homes - one I looked up on google street maps and it literally looks like a squat with (I'm being serious here) hoboish looking guys lying around in the yard. I know that signals can kind of "wander" like that occasionally....but is it normal for them to connect to the same spots and to draw that much data (especially both using mobile and wifi)?
I am sure somehow my phone/verizon account has been hacked (possibly by a neighbor) but I don't know what measures to take to prove it. I have spoken to the police about it but without any kind of hard evidence they don't seem to want to life a finger to help me.....can someone PLEASE help me? It's past the point where its kind of creeping me out. Thank you.