We upgraded back in May and the phones have been updated 3 times since. Now neither phone will hold a call and apps open on their own and can't be closed. I am hesitant to do a factory reset, because of the work involved to get it back to the way I have personalized it. Wishing now that I held onto on Razor Maxx which had zero issues. Not to happy at the moment with Motorola and I have been a die hard Motorola user ever since the first Droid.