I have a Nexus 6 and, for whatever reason, the Bluetooth feature has stopped working. I open the BlueTooth page and then click the little slider button to turn it on, it turns green while it's going from 'off' to 'on' then greys out. Help??
This started happening to my nexus 6 today as well. Same thing happens when booted into safemode too
Nicklong04,
I use my bluetooth daily and I know that this would concern me just the same. We definitely want to make sure that yours is working as it should. Since this started have there been any changes to the device such as new apps, app updates, software updates or even damage? Safe Mode would definitely be a good step to try, but if it persists in Safe Mode then a hard reset may be in order.
Safe Mod: http://www.verizonwireless.com/support/knowledge-base-148869/
Reset: http://www.verizonwireless.com/support/knowledge-base-148523/
Backup Verizon Cloud: http://www.verizonwireless.com/support/knowledge-base-78396/
AdamGGGGG_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Safe mode didn't work for me. I had to do a factory reset to get it to work.
On Dec 5, 2015 4:03 PM, "Verizon Wireless Customer Support" <
