I have searched the phone, searched the internet, searched Verizon's FAQ's, and no one can accurately explain how to delete, stop, or otherwise render disabled, the Backup Assistant function for contacts on my LG Cosmos 3 phone. I probably wouldn't care if it ran (4-times a day!), but it crashes and hangs every day, every time, saying 'it has failed to connect'. It is a total JUNK application, it apparently DOES send data up to the cloud (as I can log in and see my contact book online), but it does NOT function properly. I just want it stopped, disabled or removed. Every single 'walk-thru' that a customer service tech gives on this junky app is incorrect for this specific phone. Even the menu-steps for the walk-thru are incorrect. (such as APPS>SETTINGS....there is no tree structure sending you to this imaginary place). There are 'OPTIONS' for the app, but the only choice you get is TELL A FRIEND, REORDER, ADD TO FOLDER, SORT BY, PROPERTIES and HELP (none of which give you the option to choose what is backed up, etc.).
I'm tired of unlocking my phone and finding a crashed Backup Assistant screen telling me how it couldn't back-up online.
