Network Extender causing network slowness

estorm

I just got a Verizon/Samsung Network Extender for my Galaxy Note 4. Ever since I plugged the Network Extender into my wireless router it's made everything else on my wireless network slow (other phones & computers connected to my WiFi). Please advise if this is normal or if there's something I should do.

Verizon_Support

estorm,

That's quite an interesting observation. We can certainly see where we may be able to lend a helping hand. 

While this hasn't been a common issue reported, it's possible that adding another device to your network may slow down the speeds of other devices. This may depend on the speeds and dependability of your network and router.

Have you run a speed test at speedtest.net? What speeds are you receiving now as oppose to before the Extender was being utilized?

TrevorC_VZW

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