I have 4-5 bars of signal, (sg4) can use data, but cant make or receive calls. I'm in Monee, IL
Any ideas?
You've come to the right place. Help is here. How long has it been like this? I am not seeing anything going on in that area. Are you connected to wifi and using data that way or are you able to use data over the cellular network? Are other Verizon Wireless phones having trouble in your area that you know of?BryanS_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I'm a truck driver and don't have much of the info you're asking for. Seems
to be better this morning. Yes, I could text and email, just couldn't
connect via a phone call. Can't tell you anymore than this.
Thank you.
Mark Farnsworth
801 916-4791
TND 720 (v. 4.5.3545 15Jul2015)
On Aug 4, 2015 7:37 AM, "Verizon Wireless Customer Support" <
Very glad to hear a new day brings a better experience for you. In the future you can also toggle airplane mode on & off to force the phone to reconnect to the network. That may also help at times you are having trouble. Please feel free to stop by here again. Drive safe!BryanS_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
