cant back up my songs to Verizon cloud.contacts and photos work .used to work.bought them trough amazon.all boxes on settings are checked.any help would be appreciatted.
Songs purchased through Amazon might have protections in place that prevent backup to the VZW Cloud or any other cloud services besides Amazon.
I can't live without my Verizon Cloud star123, I am sure you feel the same. Let's get yours working. When did this issue first begin? What is the make and model of your phone? Were there any recent updates to your phone, like software or new apps? RosanneM_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
i have a Samsung s5 16g.no recent updates.no recent apps.used to work a couple months ago.tks for any help.
These details are helpful star123. I am providing you with a link with some troubleshooting steps for the Verizon Cloud: http://vz.to/1NYqEkj Please keep us posted.RosanneM_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
i looked at these steps before emailing.nothing found
