Why can't people leave me voice mail?

I got a new iPhone 6 at the beginning of November. I was able to access my voicemail at first but now all of the sudden, it's asking for a mailbox number and no one can leave me a voicemail. I have no idea what number that could be! I tried my phone number and it didn't work. If someone could please help, that would be great!!

Accepted answers

Verizon_Support

We want to make sure that you can access your voicemail, Hasho522. Are you able to access your inbox, or is this when you are prompted for a mailbox number? Can you try going to Settings>General>Reset>Reset Network Settings?

AndreaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

All comments

Verizon_Support

Pandorabox272

I have tried this and it did nothing. I still get Message Management which ever someone calls me and tries to leave a message.

KH-cathy29811

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

Verizon_Support

Thank you for trying the steps mention

Please make sure your call forward is disabled and not routed to another mailbox.

Review the following link and if you need additional help -please Follow and DM on a social media platform for a detailed review of your voicemail issues.

https://www.verizon.com/support/knowledge-base-206744/