I do want to ensure that we get you the correct information. Are you referring to "emoticons"? If so, when you're writing a text/ e-mail, you can select Options, select desired emoticon, then continue your message. If the emoticons are not in your phone, (& they're not in every phone), here is a link that can help you make them out using keys/ symbols on your phone: http://bit.ly/1QHrtil
ChristinaM_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
