please help me
Let's bring that volume back to normal Tony. When did this issue start? Is there any physical/water damage to the device? What model is it (Convoy, Convoy 2, or Convoy 3)? Have you contacted our tech support team at 800-922-0204 for assistance? If you have, what troubleshooting steps have you done, I don't want to ask you to do the same things.
AntonioC_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!