Did you make this change to your Verizon Account (Residential) or your Verizon Wireless Account (Cell Phone)?
The upgrade was to my Verizon business (not residential) FIOS Internet account. I do not have a verizon wireless account.
Try going to this link http://www.vzam.net/download/supported.aspx to see if this will allow you to download the software. You must have the VZAccess Manager version 7.2 or higher to connect to Verizon Wi-Fi- hotspots.