Supreme Frustration with Storm & 5.0.238.......

LinkRS

Hello All,

 

I just spent almost 2 and half hours between VZW and RIM on the phone trying to figure out why phone will not recieve any e-mail.  Support had me resend service books, pull the battery delete service books, resend registration, start and restart data connections, and finally a wipe of the phone back to defaults.  And, they connected me to RIM, where a lady that only half Listened and could barely speak English, walked me through several more service book deletes, all to have here test messages show up,  but nothng else.  So, she said it was fixed.  However, I have still yet to recieve any other e-mails on my Storm.  This is the first time in 7 years, that VZW has not come through with the help.  What am I missing here?  Has anybody else expereinced this problem, and know how to fix it?  Thanks.

 

Rich

nmchileman

If you've done all of that and you're still not receiving your emails I would just get the device replaced. Sometimes a phone just doesn't feel like working.

 

A question tho, when you did your hard wipe did you delete all of your third party applications? If not, I suggest doing so. Once you wipe it an no applications are installed (and that includes restoring your personal info) try setting up ONLY the email. So you shouldn't have any third party app, contacts, pictures, NOTHING. Then set up the email. If it works, then something is wrong with the apps or info you're restoring.

 

If it still doesn't work get the device replaced.