Since updating my phone my text messenger keeps freezing and refuses to open. Ready to throw phone.
No, please don’t throw your phone Jennifer, we can help. Since this issue started after processing a software update, my resources indicate that doing a factory reset as per this link http://www.verizonwireless.com/support/knowledge-base-127239/ will resolve any post software update issues. Please ensure that you disable Automatic Restore as per this link http://www.verizonwireless.com/support/knowledge-base-126571/ while processing factory reset.Keep us posted.
AntonioC_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
