Have you done a soft reset; basically reboot the phone? Install any new apps or anything in the last two days that might have caused the problems you are seeing; in regards to Dot View?
It's possible the contacts might be broke and not registering the headphones when you plug them in.
Clvictor, that is highly abnormal for a HTC One. We are here to help. How long has this been going on? Have there been any changes made to the device at all since it started? AlbertoR_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
