I received my new device, set it up but now only have the classical ringback. I went to my verizon and is doesn't show any purchased tones. How can I get my ringtones back, one of which I just extended a couple of weeks ago?
Milynor
Congratulations on your recent upgrade and thank you for continuing to be part of the Verizon family. Now, let's help put a ring on your phone. Just to clarify are you missing your ringtone or your ringback tone? What is the make/model of the phone you purchased?
EmmaM_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!