Droid Turbo recognition

GuhGuhGoober

HP Windows 10 won't recognize my Droid Turbo. Have tried MTP, PTP, Debugging, Motorola device help, Device Manager and Verizon help. Nothing works. HP Connect Smart Friends couldn't do it either. File or driver seems to be the problem and installing them gets rejected as recognized.

Verizon_Support

GuhGuhGoober, I'd be just as concerned with device connection issues between my phone and PC. It is definitely a handy feature in order to transfer media content between the two and free up space as well on the device.

By chance, have you tried installing the latest Motorola Device Manager from Motorola's site??

https://motorola-global-portal.custhelp.com/app/answers/prod_detail/a_id/103535/p/30,6720,9277

With the move to the latest Windows OS, there can be a few issues at the onset between devices and connectivity due to a new computer OS. The device manufacturers work quickly to resolve them if there is an issue. Please keep us posted.
NicandroN_VZW
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